Terms & Conditions

Section 01

1. Overview & Acceptance of Terms

Welcome to Wicker Delite (wickerdelite.com), operated under the trade name Wicker Delite ("we", "us", "our"). By accessing, browsing, or shopping on this website, you agree to comply with and be bound by the following terms, conditions, policies, and notices stated herein.

If you do not agree with any part of these Terms and Conditions, you must discontinue your use of our website immediately. We reserve the right to modify, replace, or update any section of these terms at our discretion by posting updates to this page.

Section 02

2. User Eligibility & Account Registration

By utilizing this site, you affirm that you are at least 18 years of age and legally competent under the Indian Contract Act, 1872. If you are creating an account on behalf of a company or commercial entity, you represent that you possess the requisite authority to bind such entity to these terms.

You agree to provide true, accurate, current, and complete registration and checkout details.
You are responsible for preserving the confidentiality of your account credentials, password, and session access.
You agree to notify us immediately of any unauthorized use or security breach of your account.

Section 03

3. Products, Customizations & Pricing

Wicker Delite specializes in premium handcrafted outdoor furniture, synthetic wicker sofa sets, dining ensembles, loungers, gazebos, and swing chairs.

Handcrafted Nature: Due to the artisanal and handmade nature of wicker weaving, minor variations in texture, weave patterns, or shade from photographic representations on the website are inherent and celebrated as unique marks of craftsmanship.
Currency & Taxes: All product prices displayed on the website are listed in Indian Rupees (INR - ₹) and are inclusive or exclusive of GST as explicitly stated on each product page and checkout summary.
Pricing Corrections: We endeavor to provide accurate pricing at all times; however, in the rare event of a technical or clerical error, we reserve the right to cancel or adjust orders placed at incorrect price points after informing the customer.

Section 04

4. Payments & Payment Gateways

We offer secure electronic payment methods for an effortless checkout experience. All online transactions are processed through authorized and PCI-DSS compliant third-party payment gateways including Cashfree Payments.

Payment Security & Methods Supported:

We accept Credit Cards (Visa, MasterCard, RuPay, Amex), Debit Cards, UPI (Google Pay, PhonePe, Paytm), NetBanking (50+ banks), and Wicker Delite Wallet.

Wicker Delite never stores your sensitive card details, CVV, UPI PINs, or net banking credentials on our servers. All transaction authentication is securely encrypted via our payment gateway partners.

Section 05

5. Orders, Shipping & Cancellation

Receipt of an order confirmation email does not constitute acceptance of an order or a confirmed contract of sale. Order fulfillment is subject to product availability, fabric approval, and logistical clearance.

For comprehensive details on dispatch timelines, shipping costs, cancellation criteria, and returns, please consult our dedicated:

Shipping & Delivery Policy Cancellation & Refund Policy

Section 06

6. Intellectual Property Rights

All content featured on wickerdelite.com, including logos, designs, photographs, graphics, catalogue downloads, product layouts, and written text, is the exclusive intellectual property of Wicker Delite.

Reproduction, duplication, commercial copying, scraping, or distribution of our media and assets without express written consent is strictly prohibited and subject to legal action.

Section 07

7. Limitation of Liability

To the maximum extent permitted by applicable laws of India, Wicker Delite, its proprietors, directors, employees, and logistics partners shall not be held liable for any indirect, incidental, or consequential damages arising out of:

Delays in transit due to force majeure events (natural disasters, strikes, road restrictions).
Improper installation, misuse, or failure to follow product care guidelines.
Temporary website downtime or technical server disruptions.

Section 08

8. Governing Law & Jurisdiction

These Terms and Conditions, along with all associated transaction agreements, shall be governed by and construed in accordance with the laws of India.

Any disputes, claims, or controversies arising out of or in connection with the use of this website or orders placed with Wicker Delite shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

Section 09